- Purpose & Core Principles Establishes a transparent, independent, and confidential mechanism for resolving grievances, code of conduct breaches, selection disputes, or misconduct. Guided by impartiality, confidentiality, promptness, and protection against retaliation.
- Complaint Submission Requirements Complaints must be submitted in writing to info@waterski.org.hk within 14 calendar days of the alleged incident, stating full particulars of parties, incident details, breached rules, and supporting evidence.
- Three-Tiered Resolution Procedure
- Stage 1 (Assessment & Informal Resolution): Handled by Secretariat / Hon. Secretary within 7 working days. Minor interpersonal disputes may undergo voluntary mediation.
- Stage 2 (Formal Investigation): Conducted by Law, Discipline & Complaints Committee. Formal notice sent to Respondent (10 days to reply). Investigation completed within 30 calendar days.
- Stage 3 (Determination & Sanctions): Executive Board / Disciplinary Panel issues binding Decision Notice within 10 working days of report completion.
- Disciplinary Sanctions Sanctions include written warnings, mandatory ethics training, suspension/revocation of selection or credentials, membership termination, or referral to law enforcement (Police/ICAC/EOC).
- Independent Appeal Mechanism Appeals may be lodged with an Independent Appeal Panel within 14 calendar days based on procedural failure, new substantial evidence, or disproportionate penalty. Decisions of the Appeal Panel are final.
Form of the Complaint/Appeal Committee:
3 out of the below positions
- Representative of Law, Discipline, Complaint Committee
- HKCWA Chairman
- Wakeboard/Wakesurf/Cable/Waterski Council Chairman
- Team Coach/Competition Chief Judge
- Other Executive Committee members with no obvious conflict of interest
As at 30 Sep 2026